Privacy Policy – td77

Last updated: January 2026

At td77, your privacy is not an afterthought — it is a foundational principle built into every part of how we operate. This Privacy Policy applies to all users of the td77 platform, including visitors, registered members, and anyone interacting with our website at td77.im. By using our platform, you acknowledge that you have read and understood the terms set out in this document.

We understand that players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond trust us with sensitive personal and financial details. We take that trust seriously. This document is written in plain, accessible English so that every player can clearly understand how their data is handled — not buried in jargon.

1. Information We Collect

When you register or use td77, we may collect the following categories of personal information:

• Identity data: full name, date of birth, national ID or passport details (for KYC verification purposes).
• Contact data: mobile phone number, email address, and city or district of residence (e.g. Dhaka, Chittagong, Sylhet).
• Financial data: payment method details (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type and version, device identifiers, operating system, time zone (Bangladesh Standard Time, UTC+6), and browsing behaviour on our platform.
• Usage data: game history, betting activity, session durations, bonus usage, and support interaction logs.

2. How We Use Your Information

The personal data we collect is used strictly for the following lawful purposes:

• Account creation and management: verifying your identity, maintaining your account, and enabling secure login.
• Payment processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels.
• Platform improvement: analysing aggregated usage data to enhance game performance, page load speeds, and the overall betting experience.
• Customer support: resolving account queries, technical issues, payment disputes, and responsible gaming requests.
• Fraud prevention and security: detecting and preventing unauthorised access, suspicious transactions, or fraudulent activity on your account.
• Marketing communications (opt-in only): sending you promotions, bonus offers, and platform updates if you have chosen to receive them. You may unsubscribe at any time.

3. Sharing of Your Data

td77 does not sell your personal data to third parties. However, to operate the platform effectively, certain data may be shared with trusted partners under strict confidentiality obligations:

Recipient	Purpose
Payment processors (bKash, Nagad, Rocket, Upay)	To authorise and complete your financial transactions securely.
Identity verification (KYC) providers	To confirm your identity and age as required for responsible gaming compliance.
Technology and hosting partners	To provide secure cloud infrastructure, data storage, and platform functionality. These partners act only on our instruction and do not use your data for their own purposes.

We may also disclose your information when required by applicable law, court order, or to protect the rights, safety, and integrity of td77, its employees, or its users.

4. Payment Data & Platform Security

All financial transactions on td77 — including deposits via bKash, Nagad, or Rocket and withdrawals back to your mobile wallet — are processed over encrypted channels. We do not store your full mobile banking PIN, one-time passwords (OTP), or card CVV numbers on our servers at any point.

Our platform infrastructure uses SSL/TLS encryption for all data in transit. Account passwords are stored using industry-standard hashing algorithms and are never stored in plain text. We regularly review our security practices to address emerging threats relevant to the Bangladesh digital payments landscape.

5. Cookies & Tracking Technologies

td77 uses cookies and similar tracking technologies to deliver a reliable, personalised experience on our platform. The types of cookies we use are:

• Essential cookies: these are required for the platform to function. They manage your login session, keep you authenticated while browsing games, and remember your basket during a deposit flow. These cannot be disabled without breaking core functionality.
• Analytics cookies: these collect anonymised data about how users navigate the platform — which pages are visited most, where sessions start and end, and what device types are in use. This helps us improve performance and prioritise new features.
• Preference cookies: these store your platform settings such as language choice, preferred game categories (e.g. cricket betting, slots), and notification preferences so you do not have to reconfigure them on each visit.

You can manage or delete cookies at any time through your browser settings. Please note that disabling non-essential cookies may affect certain features of the td77 platform but will not prevent you from accessing core services such as your account, deposits, or game play.

6. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes described in this policy. In practice, this means:

Active account data is retained for the duration of your account's active status plus a reasonable period thereafter to handle any outstanding disputes, audits, or legal obligations. Transaction records and KYC documents may be retained for a longer period where required by applicable financial regulations. If you close your account, we will anonymise or delete your personal data within a reasonable timeframe, subject to any mandatory retention periods. You may request an accelerated deletion by writing to [email protected] — we will respond within 30 days and confirm what action has been taken.

7. Your Rights as a Player

td77 respects your rights over your own data. As a registered player, you are entitled to exercise the following rights at any time by contacting [email protected]:

• Right of access: request a copy of the personal data td77 holds about you.
• Right to rectification: request correction of inaccurate or incomplete data in your account profile.
• Right to erasure: request deletion of your personal data, subject to any legal retention requirements.
• Right to restrict processing: request that we pause use of your data while a complaint or correction is being reviewed.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8. Third-Party Links

The td77 platform may, from time to time, reference or display information about third-party services such as payment providers or game studios. These third parties operate under their own privacy policies and td77 accepts no responsibility for their data practices. We recommend reviewing the privacy terms of any external service before engaging with it. td77.im does not link out to external websites and all navigation on this platform remains within our own domain.

9. Children's Privacy

td77 is strictly an adults-only platform. We do not knowingly collect personal information from individuals under the age of 21. All users are required to verify their age during the registration and KYC process. If we discover that a minor has provided us with personal data, we will take immediate steps to delete thatinformation and close the account.

10. Changes to This Privacy Policy

td77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

We encourage you to review this page periodically to stay informed of how td77 is protecting your information. The most current version of this policy always supersedes any prior version.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way td77 handles your personal data, please do not hesitate to reach our support team. We aim to respond to all privacy-related enquiries within 5 business days.